Delete your Name More! account and data
This page explains how to delete your Name More! account, published under the developer name Torsn, and all data linked to it. Deletion is permanent and cannot be undone.
Option 1: In the app (immediate)
- Open Name More!.
- Open Settings.
- Open Account, then Privacy & data.
- Tap Delete my data and confirm.
Your game account and data are deleted from the active database right away. The app also deletes your Firebase Authentication sign-in account and its linked email/profile record. If you linked Sign in with Apple, the app requests revocation of Name More!'s access where available. This does not delete the external provider account itself. Deleted database data may remain in nightly backups for up to 30 days.
Option 2: Request deletion without the app
Enter your account reference, the code shown in the app under Settings → Account → Privacy & data. If it matches an account, the game profile and its game data are deleted from the active database immediately. If you no longer have your reference, describe your account in the note (for example, roughly when you last played and on which device), and we will complete your request within 30 days.
Linked sign-in note: the public form can erase the game profile, but it cannot authenticate you with a linked sign-in provider and therefore cannot automatically delete the linked Firebase Authentication account. For complete automatic deletion, use the in-app method. If you cannot use the app, email us and mention that the account was linked so we can verify and handle the remaining sign-in record.
Option 3: By email
Email hello@torsn.com with the subject “Delete my Name More! account” and include your account reference if you have it. We will confirm when it is done, within 30 days.
What is deleted
- Your anonymous player account and its sign-in credentials
- For authenticated in-app deletion, your Firebase Authentication account and the email/profile details held with that linked sign-in
- Registered push-notification tokens, platform, and app language
- Progress: experience, level, streaks, and achievements
- Your Token balance and Token history
- All solo runs, daily board entries, and match results, including your leaderboard entries
- Every answer you typed
What is kept, and for how long
- A record of your deletion request (the reference and note you entered, its status, and dates) is kept so we can show the request was honored.
- Nightly database backups may retain deleted database data for up to 30 days after deletion.
- Crash and error reports already sent to Sentry expire under the Sentry project retention described in our Privacy Policy and are not automatically removed by deleting the game account.
- Server security logs (such as IP address and request details) are kept only as long as needed to operate, protect, and troubleshoot the service, subject to our providers' retention settings.
- Aggregate, anonymous statistics, such as how rare each answer is across all players, are not linked to you and remain after deletion.
Uninstalling the app does not delete your data. Use one of the options above. See our Privacy Policy for details.